Sell across 27 borders without a compliance crisis every quarter.
You built a store that ships worldwide. Nobody built you a legal stack that scales with it. We handle VAT registrations, consumer directives, platform compliance, cross-border T&Cs, and EU/US trademark registrations so your ops team stops flinching every time a tax letter lands — or Amazon pauses a listing.
- ◆EU + UK + CH MARKETS31
- ◆VAT / IOSS REGISTRATIONS140+
- ◆STRIPE / AMAZON REINSTATEMENTS18
- ◆MEDIAN PLATFORM ESCALATION72h
Any of this sound uncomfortably familiar?
- 01
We got a VAT letter from Germany and nobody on the team speaks enough German to know if it's urgent.
- 02
Our T&Cs were written in 2019. We now sell in 27 countries. Do the math.
- 03
Amazon froze our seller account and cited 'compliance' — they won't tell us which compliance.
- 04
A French customer is demanding a 14-day return on a personalized item. Are they right?
- 05
GPSR went live in December. We still don't know if our labels are compliant.
- 06
We hit the €10K OSS threshold six months ago and just… kept shipping.
— That's where we come in.
Where we actually operate.
31 markets under direct mandate. Flagship coverage in Germany, France, and the UK — where the hardest compliance fights happen. Every other EU member state handled through our vetted local counsel network, billed as one invoice.
What happens if you wait another quarter.
Three scenarios we've seen play out. Each one is fixable before it happens, catastrophic after.
You cross the €10,000 OSS threshold without registering.
Back-VAT across every EU country you shipped to, plus 10–30% penalties and interest compounded from first sale.
Amazon or Stripe suspends your account over an undocumented compliance gap.
Frozen payouts, lost Buy Box, inventory stranded in FBA. Reinstatement takes 4–12 weeks without specialist help.
A single EU consumer authority (BEUC, DGCCRF, BfJ) opens a CPD or GPSR investigation.
Mandatory refunds across all affected SKUs, forced site changes, public register listing competitors will screenshot.
The full legal stack for cross-border commerce.
VAT, OSS & IOSS architecture
Most accountants get you registered. We design the actual flow — which entity bills, which country gets the VAT, how IOSS interacts with your 3PL — so your finance team isn't reverse-engineering it at year-end.
- OSS / IOSS / local VAT reg in 27 EU + UK + CH
- Marketplace-facilitator vs. direct-seller split
- Tax engine review (Avalara, Stripe Tax, Quaderno)
Cross-border T&Cs that hold up
One set of terms, written to survive the strictest jurisdiction you sell into — not 15 copy-pasted versions nobody maintains.
- CPD-compliant withdrawal, refund, warranty
- Choice-of-law that actually enforces
- B2B vs. B2C branching with CISG opt-out
Platform compliance & reinstatements
Amazon, Stripe, eBay, Etsy, TikTok Shop — we speak their compliance language and write the appeals that get accounts unfrozen.
- Pre-emptive compliance audits
- Appeal drafting for suspensions + A-to-Z claims
- Responsible Person appointment (GPSR Art. 16)
Product safety, CE & GPSR
If you ship physical goods into the EU, GPSR is now your problem. We make sure it isn't tomorrow's.
- GPSR risk assessment + technical file review
- CE, UKCA, sector-specific marking
- Recall + safety-gate incident response
EU & US Trademark registration
Register your brand in the markets you actually sell in. We're certified trademark agents for the EUIPO and accredited to file at the USPTO — the same two offices cover ~80% of global e-commerce by GMV.
- EUIPO (EU-27) filings + oppositions
- USPTO filings + TEAS Plus / Standard
- Madrid Protocol international extensions
Consumer directive compliance
The 14-day return isn't a myth — and Omnibus, DSA, and the Modernisation Directive added four more obligations most stores silently violate.
- Pre-contract + checkout disclosures
- Reviews authenticity, dual pricing, dark patterns
- DSA notice-and-action workflows
The thresholds and regs every market imposes — at a glance.
Toggle columns to focus on what you need. Export to CSV for your finance team.
| Market | VAT / OSS reg | Packaging EPR | DSA contact | GPSR applies | Cooling-off |
|---|---|---|---|---|---|
DEGermany | €10,000 OSS | LUCID registration | Required | Yes | 14 days |
FRFrance | €10,000 OSS | Triman + EPR fee | Required | Yes | 14 days |
ITItaly | €10,000 OSS | CONAI | Required | Yes | 14 days |
ESSpain | €10,000 OSS | Ecoembes | Required | Yes | 14 days |
NLNetherlands | €10,000 OSS | Afvalfonds | Required | Yes | 14 days |
BEBelgium | €10,000 OSS | Fost Plus | Required | Yes | 14 days |
ATAustria | €10,000 OSS | ARA / ERP | Required | Yes | 14 days |
PLPoland | €10,000 OSS | BDO | Required | Yes | 14 days |
SESweden | €10,000 OSS | FTI | Required | Yes | 14 days |
UKUnited Kingdom | £85,000 | EPR (2024) | — | UKCA | 14 days |
CHSwitzerland | CHF 100,000 | VREG | — | Equivalent | No statutory |
NONorway | VOEC (NOK 3K+) | Grønt Punkt | — | Equivalent | 14 days |
Four phases. No surprise invoices.
We work the way your ops team works: inventory the exposures, fix the urgent, rebuild the stack, maintain the cadence.
Compliance map
We inventory every country you sell into, every platform you sell on, every entity in the flow, and flag the top-10 exposures in priority order.
Remediation sprint
Fix the bleeding first: open VAT filings, frozen platforms, non-compliant checkouts. Billables tied to concrete deliverables, not hourly fog.
Stack rebuild
New T&Cs, policies, labels, tax flow. Shipped into your actual CMS and checkout — not left as a PDF in a Drive folder.
Operating cadence
Quarterly review, regulatory alert feed, on-call escalation for platform incidents. A flat retainer, not a billable-hour ambush.
EU-27 + UK + CH + NO + IS
Cumulative savings for clients in 2024
Amazon, Stripe, eBay account freezes
Median time to first draft appeal
How it plays out in practice.
Anonymized, but every detail is real.
Growth team shipped into Germany via FBA for 18 months without registering locally or migrating OSS correctly. Finanzamt München issued a retroactive VAT demand with penalties. Amazon flagged the tax ID mismatch and paused their DE listings 72 hours later.
Filed OSS backdating and direct German registration in parallel. Negotiated penalty reduction citing good-faith threshold confusion. Submitted Amazon compliance evidence packet; listings restored in 9 days. Rebuilt tax flow across 11 EU countries.
German exposure reduced from €380K claimed to €94K settled. Amazon DE back live before Black Friday. OSS now running cleanly across the EU with monthly reconciliation.
“They translated a German tax letter into a project plan in 48 hours. That's all I needed.”
GPSR enforcement kicked in December 2024. 60% of third-party sellers had no EU Responsible Person, no technical files, no traceability. Two sellers had already been hit with safety-gate listings. Platform risked joint-and-several liability.
Built a tiered compliance program: RP appointment service for sellers, automated technical-file intake, safety-incident playbook, contract amendments shifting liability back where it belongs. Deployed in 6 weeks.
94% of active SKUs GPSR-compliant within one quarter. Two non-compliant sellers off-boarded cleanly. Platform added 'GPSR-verified' badge as a seller upgrade — now a revenue line.
“We walked in expecting a legal bill. We walked out with a new product.”
Why cross-border operators pick us over Big-Law or their generalist.
We read your checkout, not just your contracts
Compliance that ships into Shopify — not a PDF.
We review actual Liquid templates, Stripe webhooks, and 3PL integrations. Clauses mean nothing if your checkout doesn't render them before the customer clicks Pay.
72-hour platform escalation
Amazon or Stripe froze you? We're drafting the appeal today.
Suspension appeals are a format game. We've written hundreds — we know which policy IDs to cite, which evidence lands, and which language triggers auto-rejection.
Local counsel network, one invoice
27 jurisdictions, one point of contact.
You don't need relationships with 15 law firms. We maintain them — vetted, accountable, billed through us at EU rates, never US-firm markup.
Trademark-certified in EU & US
Register your brand where you actually sell.
Certified EUIPO representative and USPTO-accredited. Your brand gets filed, defended, and renewed across the two offices covering most of your market — no broker middleman.
The practice leads.
Who you'll actually work with — not a partner who shows up for the pitch and disappears.
Robert Babić
Founder & Managing Partner
Robert is the founder of Kiroptera Consulting, bringing over a decade of experience in corporate law, blockchain regulation, and international business structuring. He specializes in guiding crypto and Web3 projects through complex legal landscapes.
Maja
Legal Consultant
Maja specializes in international e-commerce law and tax optimization for digital businesses. Her expertise helps clients navigate cross-border regulatory challenges with confidence.
Petra
Legal Consultant
Petra focuses on SaaS and AI business law, helping tech companies structure their contracts, comply with data protection regulations, and navigate the evolving AI regulatory landscape.
The questions operators actually ask on the call.
No legalese. If the answer is 'it depends,' we'll tell you what it depends on.
Your current lawyer is probably great at contracts and terrible at Amazon seller policy section 3.4. We're not replacing them — we're the specialist they call when the VAT letter arrives or Stripe freezes the account. Most clients keep their corporate counsel and ring-fence us for cross-border commerce and trademark work.
VAT registration is fixed-fee per country (€450–€900). T&Cs rebuild for international commerce is €4,800–€9,500 depending on SKU complexity. EU trademark registration is €1,100 flat (incl. EUIPO fees); US filing is €950 + USPTO fees. Ongoing retainers from €1,900/month. Platform reinstatements €1,200–€3,500 flat. We scope before you sign.
Platform freeze appeals drafted within 72 hours. VAT registration in most EU states: 2–6 weeks (bottleneck is the tax authority, not us). Full T&Cs rebuild: 3 weeks. Trademark filing: within 5 business days of instruction. Compliance map on new clients: delivered in week one.
Kiroptera is an EU-qualified firm with admitted lawyers in Slovenia, Germany, and the Netherlands. We're also certified representatives before the EUIPO (trademarks) and accredited to file directly at the USPTO. For non-home jurisdictions, we operate a vetted local-counsel network — one invoice, one case manager, local legal weight where needed.
Core direct coverage: all 27 EU member states, UK, Switzerland, Norway, Iceland. Extended via network: US (sales tax, FTC, trademark), Canada, Australia, UAE. If you're scaling into APAC or LATAM, tell us on the call — we'll say honestly whether we're the right fit.
The opposite. €3M is exactly the stage where one VAT letter or one Amazon freeze wipes out a quarter of profit. Enterprise brands have compliance teams absorbing this silently. At your size, the cost of one incident exceeds a year of our retainer. That math is why most clients find us.